Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Order Processing
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times:
- Major Cities: 2–5 business days
- Other Areas: 4–7 business days
Delivery times may vary during sales, holidays, or due to courier delays.
Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may apply on selected products or promotional offers.
Order Tracking
Once your order is shipped, you may receive a tracking number via SMS, email, or WhatsApp (if available).
Failed Deliveries
Please ensure your address and contact information are correct. If a delivery fails due to incorrect information or unavailability, additional shipping charges may apply for re-delivery.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, contact us within 24 hours of delivery with clear photos and order details.
Contact Us
For shipping-related questions, contact us: